When
we say we operate around the clock, we really do. Throughout
the day and night our customer service, production, warehouse,
laboratory and technical departments are all fully manned to
support our customer needs.
We recognise
that we supply a 24/7 industry that needs to be reliant on consistent
product quality and support from their primary suppliers. You
can call us at 3pm or 3am and you will receive the same high
quality responsive service. Whenever you call us you will get
straight through to a real person who will resolve your issue,
not an emergency answerphone.
Customer
Service
Our sales offices are located throughout the UK based within
our branch network. Our own staff are trained to the highest
standards within a strict BS EN ISO9001:2008 compliant framework.
As well as being highly knowledgeable, our staff are renowned
for building on the strong client/supplier relationship ethos
of our business. Our Customer Service team are on hand to assist
you with your product selection. They can advise on the best
delivery options available as well as informing you of our latest
special offers and promotions.
Technical
Service
Our services all add real value to you so you can add value
to your customers. |